Viewing and Paying Invoices

Managing Your Invoices

Keeping track of your invoices and making payments is easy through your customer portal.

Viewing All Invoices

To view your invoices:

1. Click "Invoices" in the navigation menu
2. You'll see a list of all your invoices
3. Use filters to find specific invoices

Invoice Information

Each invoice shows:

• Invoice Number: Unique identifier for the invoice
• Date: When the invoice was created
• Due Date: Payment deadline
• Amount: Total amount due
• Status: Paid, Unpaid, Overdue, or Draft
• Currency: The currency the invoice is in

Viewing Invoice Details

Click on any invoice to see:

• Complete invoice breakdown
• Line items and descriptions
• Tax information (if applicable)
• Payment history
• Payment options

Paying an Invoice

To pay an invoice:

1. Click on the invoice you want to pay
2. Click the "Pay Now" button (for unpaid invoices)
3. You'll be redirected to the secure payment page
4. Enter your payment details or select a saved payment method
5. Review and confirm your payment
6. You'll receive a confirmation once payment is processed

Invoice Statuses

Understanding invoice statuses:

• Draft: Invoice is being prepared, not yet sent
• Sent: Invoice has been sent and is awaiting payment
• Paid: Invoice has been successfully paid
• Overdue: Invoice is past its due date
• Cancelled: Invoice has been cancelled

Payment Methods

We accept secure payments via:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• Stored payment methods (if you've saved a card)

Important Notes

• Pay invoices before the due date to avoid service interruptions
• Overdue invoices may result in service suspension
• All payments are processed securely through Stripe
• You'll receive email confirmations for all payments
• Keep invoices for your records

Troubleshooting

If you experience payment issues:

• Check that your payment method is valid
• Ensure you have sufficient funds
• Try a different payment method
• Contact support if problems persist