Tutorials & Knowledge Base

How to Purchase and Use Account Credit

Learn how to purchase and use account credit at Go Red Robot Hosting. Add credit to your account for faster invoice payments with automatic applicatio...

Getting Started with Your Customer Portal

Learn how to navigate and use your customer portal dashboard to manage all your hosting services, invoices, and domains.

Understanding Your Dashboard

Learn what all the information on your customer portal dashboard means and how to use it effectively.

Managing Your Services

Learn how to view, manage, and understand your hosting services including VPS servers, shared hosting, and more.

Viewing and Paying Invoices

Learn how to view, understand, and pay your invoices through the customer portal with step-by-step instructions.

Adding and Managing Payment Methods

Learn how to add, update, and manage your payment methods for faster and more convenient invoice payments.

Managing Your Domains

Learn how to manage your domains, update nameservers, request EPP codes, and understand domain statuses.

Managing SSL Certificates

Learn how to view, manage, and understand your SSL certificates through the customer portal.

Creating and Managing Support Tickets

Learn how to create support tickets, track their status, and communicate effectively with our support team.

Submitting and Tracking Feature Requests

Learn how to submit feature requests, track their status, and see what features are in development.

Updating Your Profile Information

Learn how to update your account information, change your password, and manage your profile settings.

Logging into your account

Getting Started with Your New Hosting Account

How to Upload Your Website Using FTP

Installing WordPress with One Click