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👤 Customer Portal Beginner

Understanding Your Dashboard

📅 December 13, 2025 🕐 5 min read 👁️ 29 views ✍️ Go Red Robot Team

Your Dashboard Explained

Your dashboard is the first page you see after logging in. It provides a comprehensive overview of your account at a glance.

Recent Orders Section

This section shows your most recent service purchases:

  • Order Number: Your unique order reference
  • Product Name: The service you purchased
  • Status: Current status (Active, Pending, Suspended, etc.)
  • Total: Amount paid for the order
  • Date: When the order was placed

Recent Invoices Section

View your latest invoices with key information:

  • Invoice Number: Unique invoice identifier
  • Amount: Total invoice amount
  • Status: Paid, Unpaid, Overdue, or Draft
  • Due Date: Payment deadline
  • Date: Invoice creation date

Invoice Statistics

Quick statistics about your invoices:

  • Total Invoices: All invoices in your account
  • Unpaid: Invoices awaiting payment
  • Paid: Successfully paid invoices
  • Overdue: Invoices past their due date
  • Outstanding Amount: Total amount you currently owe

Quick Actions

From your dashboard, you can quickly:

  • Click on any invoice to view details and pay
  • Click on any order to view service details
  • Navigate to any section using the top menu

Tips

  • Check your dashboard regularly to stay on top of payments
  • Pay attention to overdue invoices to avoid service interruptions
  • Use the navigation menu to access detailed views of any section
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