Straightforward guides for managing your hosting, domains, email and customer account.
New to Go Red Robot Hosting? Start here!
Deploy a website from GitHub in your hosting control panel: connect your account, deploy to production or staging, auto deploy on push and check logs.
Run Node.js, Laravel, PHP and custom applications with Worker Processes in your hosting control panel: setup, logs and resource limits.
How to point your domain at your Go Red Robot hosting: nameservers versus DNS records, propagation time, and what to check first.
Create and manage email accounts in your hosting control panel: mailboxes, webmail, email apps, passwords and the Junk folder.
Create a MySQL database and database user in your hosting control panel, open phpMyAdmin, and use Remote MySQL safely.
Getting started with your Go Red Robot Managed VPS: the build, timescales, requesting changes, backups, monitoring and urgent support.
Add a customer to your Enhance reseller panel, give them a login and put them on a hosting package, all from one form.
Transfer a website, including its files, databases and email accounts, from one customer to another in your Enhance reseller panel.
Use Impersonate to see your customer's panel exactly as they do, and make changes for them without needing their password.
Set a new login password for one of your customers in the Enhance panel, plus what to do about email address changes and 2FA lockouts.
Take a customer's websites and email offline for unpaid invoices or abuse, bring them back, or remove the account altogether.
Build your own hosting packages in the Enhance reseller panel, choosing disk space, websites, email, backups and features, then copy or edit them late...
Subscribe an existing customer to a hosting package, or add a second package to their account, in the Enhance reseller panel.
Move a customer to a bigger or smaller hosting package in the Enhance panel without touching their websites or email.
Move a website from one of your customer's packages to another. There's no single button yet, but two quick transfers get it done.
Create a new website inside your customer's account, from a blank space, a one-click app, or a copy of an existing site.
Add addon domains, subdomains and aliases to a website in the Enhance panel, and change which domain is the main one.
Set up mailboxes, forwarders and catch-all addresses for a website in the Enhance panel, and find webmail.
Take a manual backup before making changes, then restore a whole website or just the files you need from the Enhance panel.
Give your customers a branded control panel address, set phpMyAdmin and staging domains, and add your own nameservers in Enhance.
Put your own name, logo, colours and support links on the control panel your customers see, from Settings, Branding in Enhance.
Invite staff, support agents or a freelance designer to your Enhance reseller panel, with only the access they need.
A complete guide to Open Graph (OG) meta tags - what they are, why they matter for social sharing, and step-by-step instructions for adding them to yo...
Learn how to create and use staging websites in the Enhance control panel to safely test changes before deploying them to your live production site.
Learn how to purchase and use account credit at Go Red Robot Hosting. Add credit to your account for faster invoice payments with automatic applicatio...
Learn how to navigate and use your customer portal dashboard to manage all your hosting services, invoices, and domains.
Learn what all the information on your customer portal dashboard means and how to use it effectively.
Learn how to view, manage, and understand your hosting services including VPS servers, shared hosting, and more.
Learn how to view, understand, and pay your invoices through the customer portal with step-by-step instructions.
Learn how to add, update, and manage your payment methods for faster and more convenient invoice payments.
Learn how to manage your domains, update nameservers, request EPP codes, and understand domain statuses.
How free Let's Encrypt SSL works on Go Red Robot hosting: turn on Force HTTPS, automatic issue and renewal, and fixing DNS delays.
Learn how to create support tickets, track their status, and communicate effectively with our support team.
Learn how to submit feature requests, track their status, and see what features are in development.
Learn how to update your account information, change your password, and manage your profile settings.
Sign in to your Go Red Robot customer portal, reset a forgotten password, and unlock your account after too many failed attempts.
New to Go Red Robot? Here is what arrives after you order hosting, which login does what, and the first steps to getting your site live.
Upload your website over FTP: create the FTP account in your control panel, connect with FileZilla, and put your files in the correct folder.
Install WordPress in one click from your hosting control panel, then check HTTPS is working and set up automatic updates.